Privacy Policy – Tyres On Call

At Tyres On Call, we are committed to protecting your privacy and ensuring your personal information is handled safely, responsibly, and transparently. This policy explains how we collect, use, and safeguard your data when you visit our website or book our mobile tyre fitting services across the UK.

Information We Collect

We collect information to deliver our services efficiently and keep you updated throughout the process. This may include:

Personal details:
Your name, phone number, email address, service address, and vehicle details.

Service-related information:
Booking details, tyre size, preferred appointment time, and any additional notes you provide during a service request.

Payment information:
Handled securely by trusted third-party payment processors. We do not store sensitive payment data.

Website and device data:
IP address, browser type, device information, pages visited, and cookie data that helps us improve website performance and user experience.

How We Use Your Information

We use your information to provide and enhance our mobile tyre fitting services. This includes:

 

    • Managing bookings and dispatching technicians

    • Providing tyre fitting, replacement, and puncture repair services at your location

    • Sending confirmations, updates, or follow-up communication

    • Improving our website, customer support, and overall service quality

    • Processing secure payments

    • Sending promotional messages or updates (only with your consent)

    • Ensuring security, fraud prevention, and safe service delivery

Cookies and Tracking

Our website uses cookies to function properly and to help us understand how visitors interact with our site. Cookies allow us to improve navigation, analyse site performance, and offer a better user experience. You can control cookie settings in your browser at any time.

How We Protect Your Data

Your security is important to us. We use encrypted systems, secure networks, and restricted access to ensure your information stays protected. Regular updates and monitoring help prevent unauthorised access, misuse, or data loss.

Sharing Your Information

We do not sell or share your personal information with unrelated third parties.
We may share your data only with trusted service partners, such as:

 

    • Payment processors

    • Booking and dispatch platforms

    • IT or website management providers

These partners follow strict data protection standards to keep your information safe.

Your Rights

As a UK resident, you have full control over your personal data. You can:

 

    • Request access to the data we hold about you

    • Ask us to correct or update inaccurate information

    • Request the deletion of your data

    • Opt out of marketing communications at any time

    • Withdraw any consent you previously gave

To make a request, simply contact us using the details below.

Marketing and Communication

We only send promotional messages if you have opted in. You can unsubscribe anytime by clicking the link in our emails or contacting us directly.

Data Retention

We keep your information only for as long as needed to provide our services, comply with legal obligations, or resolve any service-related issues. When your data is no longer required, it is securely deleted.

Links to Other Websites

Our website may include links to external websites. We are not responsible for their privacy practices and recommend reviewing their policies.

Changes to This Policy

We may update this Privacy Policy occasionally to reflect service changes or legal requirements. Any updates will be posted on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:

Tyres On Call – Mobile Tyre Fitting UK
Email: [info@tyresoncall.co.uk]
Website: [https://tyresoncall.co.uk/]
Contact Page: [https://tyresoncall.co.uk/contact/]